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Contact Customer Care

New Orders & Changes In Service Prior to Installation
1-800-856-1795
 
Customer Care for Existing Customers
Monday - Sunday 8am - 10pm
1-866-347-3288
 
* Note:  This phone number is only serviceable when calling from
Puerto Rico.

Billing and Payments

How do I pay my bill?

There are three (3) methods of payment for DIRECT P.R.  You may choose from auto debit from a checking or savings account, debit to a credit card or debit card invoice (paper billing).  If the invoice/paper billing is chosen there will be a $3/month processing fee added.

Online
You can manage your account, update your profile and pay your bill online. You'll also find links to get the latest DIRECTV® equipment, special offers, programming and additional services. Register or Sign In to take advantage of online account management.

Credit/Debit Card
DIRECTV P.R. accepts Visa, MasterCard or American Express. You can choose to make a one–time–only payment or set up Auto-Bill-Pay recurring payments.

Recurring Checking Account Payments
Pay your bill from your checking account every month. This service is free, and will save you time, hassles and late fees. It's easy to enroll. Register or Sign In to get started with Auto Bill Pay today.