Can I change my DIRECTV programming once I have service?
Yes. When you register at DIRECTVPR.com, you can change your programming online. You can also call us 1-866-347-3288 (Monday – Sunday 8am – 10pm) to make changes. Note: This phone number is only serviceable when calling from Puerto Rico. DIRECTV P.R. premium programming services are generally offered on a monthly basis. If you downgrade your premium programming options within 30 days of adding a new service to your account, you may be subject to a $10 fee.
Call DIRECTV P.R. Customer Service at 1-866-347-3288 for information about your order before it is installed. Note: This phone number is only serviceable when calling from Puerto Rico.
If you need to change your order, please call 1-866-347-3288 prior to your installation to make sure your installer is prepared for your changes. Once you are a customer, you can always upgrade or downgrade your services by calling
1-866-347-3288. If you downgrade in the first 30 days or during some promotional periods you may be subject to a charge. Also, any modifications to your original order may delay the installation of your service. Note: This phone number is only serviceable when calling from Puerto Rico.
Do I have to sign a contract for my service, and if so, is there an early termination fee?
Yes, all packages require a 24-month contract. If service is cancelled before the contract is completed, the customer will be charged an early termination fee of $250.
